In order to preserve your trust, we want you to understand what information we may collect from you, how we use such information, and the choices you have regarding our use of this information. This Policy explains how Livly and some of the companies we work with collect, use, share and protect information in relation to the Service.
What information do we collect?
Livly collects the following types of information:
• Your first and last name;
• Your email address and your desired password;
• Your phone number for passwordless login purposes;
• Your display name (this is the name by which you will register for Services);
• Your date of birth;
• Other profile data, such as contact information, occupation, gender and photo;
• Payment information, such as credit card or financial account numbers (if applicable);
• Log file information: Log file information is automatically reported by your browser each time you make a request to access (i.e., visit) a web page or app. It can also be provided when the content of the webpage or app is downloaded to your browser or device. When you use our Service, our servers automatically record certain log file information, including your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the webpage, domain names, landing pages, pages viewed, and other such information. The information allows for Livly to provide you the features of the Service and for more accurate reporting and improvement of the Service.
• In select circumstances, we may collect the location of your device.*
• When applicable, users may create guests from their Contact List.
What do we use your information for?
The information we collect from you may be used in one of the following ways:
• To provide our Services to you, to communicate with you about your use of our Services and for other customer service purposes;• To provide information that you have requested to receive from us in response to your opt-in requests;
• To send information related to Livly’s products, services, and happenings, including newsletters and emails.
• To administer your account, respond to your inquiries and send you administrative communications
• To improve, test, and monitor the effectiveness of the Services (we continually strive to improve the Service based on the information and feedback we receive from you).
• To develop and test new products and features;
• To statistically analyze user behavior and activity
• To conduct research and measurement activities
• To diagnose or fix technology problems.
• To send you personalized emails or secure electronic messages pertaining to your interests, including news, announcements, and reminders.
*Some of our features require accessto location information in the background in order to enable geofencing andBluetooth beacon technologies. For example, to remind you to pick up yourpackage when you walk past the package room. This information is not stored inour servers or databases.
Livly does not sell or share any information of any kind with any third party, nor does Livly use any information for advertisements unrelated to the marketing and promotion of Livly Services.
No mobile information (phone number) will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How can I modify my information?
You may update, correct or delete your Personal Information by contacting us at firstname.lastname@example.org. You may opt out of receiving promotional newsletters from Livly or our partners at any time. You may disable location services at any time via your device’ssettings.
How do we disclose your information?
Except as noted in this Policy, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without your consent. Additionally, Livly does not use any personally identifiable information for advertisements unrelated to the marketing and promotion of the Service.
We may share your information (including but not limited to, information from cookies, log files, device identifiers, and usage data) with businesses that are legally part of the same group of companies that Livly is part of, or that become part of that group ("Affiliates"). Affiliates may use this information to help provide, understand, and improve the Services (including by providing analytics) and Affiliates' own services (including by providing you with better and more relevant experiences).
We also may share your information with third-party organizations that help us provide the Service to you ("Service Providers"). Our Service Providers will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms. For example, these providers may help us administer our Website and Applications, manage and administer Services, or process credit card payments. Where required by law, these companies agree to only use such information for the purposes for which they have been engaged by us unless you expressly permit them to use your information for other purposes.
We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.
We may collect and release Personally Identifiable Information and/or non-personally-identifiable information only if required to do so by law, or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright Law), international law or respond to a court order, subpoena, or search warrant or equivalent, or where in our reasonable belief, an individual’s physical safety may be at risk or threatened.
What Happens in the Event of a Change of Control?
How We Store Your Information?
We use commercially reasonable safeguards to help keep the information collected through the Service secure. However, Livly cannot ensure the security of any information you transmit to Livly or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.
Third party links:
California Online Privacy Protection Act Compliance:
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children's Online Privacy Protection Act Compliance:
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. The Service is directed to people who are at least 13 years old or older.
Access to and Modification of your Personal Information:
Upon request, Livly will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please e-mail us at email@example.com.
If your personal information changes, or if you no longer desire our service, you may correct, update, delete/remove, or ask to have it removed from a public forum or testimonial by making the change within your account settings or by contacting us via one of the methods listed in this Policy. Please note that copies of information that you have updated, modified, or deleted may continue to reside in our systems for a period of time. Also, you may not be able to remove your personal information from archived web pages that we no longer maintain. In the event we are unable to complete your access request, we will let you know if we are unable to do so and why. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.
If your information has been shared with a third party, as described above, or collected on behalf of a third party, then that third party has received their own copy of your data. If you have been contacted by one of these third parties and wish to correct or request they delete your information, please contact them directly.
If you wish to not have your personal information shared with third parties for the creation and display of targeted advertisements, you will need to close your account. This action may be possible through the settings within your account or by contacting us at firstname.lastname@example.org. We do not recommend that you do this unless you plan to no longer use the Services and will have no need to receive further communications from us or through our system. Even after you opt-out of all communications, we will retain your information in accordance with this Policy, however, we will no longer use it to contact you. However, third parties who have received your information in accordance with this Policy may still use that information to contact you in accordance with their own privacy policies, but they may not use our system to do so.
If you would like to delete your account with us, you may do so by emailing us at email@example.com and specifying which account(s) to delete.
Terms and Conditions:
This policy was last modified on March 10, 2021
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